Where to buy
Authorised channels, cross-border order notes and how to identify genuine MyNewGel products.
The only authorised online channel
MyNewGel is sold in Mainland China and Macao, China through the Tmall Global “MYNEWGEL 海外旗舰店” store. Check the store name before ordering.
About cross-border orders
- Sold as cross-border retail imports, made in the USA; no offline retail in Mainland China.
- Prices, promotions and gifts follow the store listing on the day of purchase.
- Taxes, shipping and returns follow platform rules for cross-border orders.
- Packaging is in English (NewGel+ by MyNewGel); instructions come with the pack.
Spotting the real thing
- Store name: MYNEWGEL Overseas Flagship Store (Tmall Global).
- Packaging: NewGel+ by MyNewGel, marked Made in the USA.
- Unsure? Verify with us via the contact e-mail or the store’s customer service.